Melbourne House

A Safe Space For Young People and Families

Melbourne House is the home of Safe and Sound and a welcoming, purpose-built hub supporting children, young people and families across Derby and Derbyshire.

Located in Derby’s Cathedral Quarter on Bold Lane, Melbourne House has become a safe space where young people can access specialist support, families can receive guidance, professionals can develop their safeguarding knowledge, and the community can come together to help prevent child exploitation.

Designed with the needs of children, young people and families at its heart, Melbourne House enables us to deliver a wide range of services under one roof, helping more people when they need us most.

What Happens At Melbourne House?

From our city centre hub, we provide:

  • One-to-one support
  • Family support and guidance
  • Therapeutic support
  • Safeguarding and exploitation awareness training
  • Community activities and partnership events
  • Volunteer opportunities

Melbourne House also provides a welcoming environment for professionals, schools, businesses and community organisations to work alongside us, strengthening safeguarding.

A Space Built Specifically For The Future

Melbourne House was made possible thanks to funding from the Community Ownership Fund, together with the incredible generosity of our supporters, partners and local community.

Today, Melbourne House is much more than just a building. It is a place of hope, safety and opportunity, where children and young people feel heard, families receive guidance and support, and professionals and community partners can come together to help protect children and prevent exploitation.

"Help Us To Continue Making A Difference"

A huge thank you to UK Government Funding for helping us make bold lane into a reality.

Funded By UK Government

Our Journey So Far:

Early 2023: Thai Dusit Restaurant Closes After 18 Years

After nearly two decades of serving the community, Thai Dusit closes its doors due to financial difficulties post-pandemic, leaving a vacant space in the heart of Derby.

Summer 2023: Bold Lane Identified As The Perfect Opportunity

After two years of searching, Safe and Sound identifies 8 Bold Lane as an ideal location to create a dedicated hub for youth support, outreach, and community engagement.

Autumn 2023: Community Consultation Begins

Engaging with young people, parents, professionals, and local businesses, Safe and Sound gathers insights to shape the vision of the new hub and ensure it meets the needs of the community.

December 2023: Youth Alliance Survey Confirms Demand

A survey conducted by Derby Youth Alliance, with 580 responses, highlights an overwhelming need for youth centres, creative spaces, and structured activities, reinforcing the importance of the project.

April 2024: Safe and Sound Secures 8 Bold Lane!

With funding from the Community Ownership Fund and generous supporters, Safe and Sound successfully purchases the building, marking a huge step forward in creating a safe space for young people.

Spring–Summer 2024: Renovation Planning & Co-Design

Work begins on planning the new space, with young people and families actively involved in shaping the facilities and ensuring the hub truly reflects their needs.

Autumn 2024: Tender Awarded to Davlyn

After careful selection, Davlyn is appointed to carry out the refurbishment, bringing the vision of a dedicated support hub to life.

Winter 2024: Renovation Work Begins

Construction officially kicks off! The space starts its transformation into a safe, welcoming, and fully equipped hub. In November we managed to recycle the old tables and chairs to a local pub and in December we unfortunatley struck a leak but powered through.

January 2025: Planning Permission Granted

With change-of-use approval secured, the final steps are put in place to get the hub ready for opening. Excitement builds as the vision nears completion!

July 2025: Work Is Well Under Way

Featuring a new family kitchen, dedicated relaxation areas, and diverse activity stations, the facility at Bold Lane provides a comprehensive and welcoming space for young people and families to access essential help and support.

Nov 2025: The New City Centre Hub Is Officially Opened!

We celebrated a resounding success following the official opening of the new city centre hub, Melbourne House, on Bold Lane. The special occasion drew a full house of supporters, partners, funders, and community representatives – all gathered to witness a defining milestone in the charity’s history.

July 2026: Almost A Year Later...

Almost a year later several partner organisations are holding workshops and sessions within our building. We use our therapy and one to one room for support work with our young people. We have regular cooking and games sessions and have two weekly open evenings on Mondays and Thursdays. Our parent peer group, LGBTQ+ and youth voice groups meet there.

Why This Space Matters:

Child exploitation is a growing issue, with thousands of young people at risk every year.

Online Grooming Crimes Recorded In 6 Years

Cases Of Sexual Communication With A Child In 2022/23

Cases Of Sexual Exploitation Reported In 2021/22

CEO Tracy Harrison explains:

“Referrals for our support have doubled since the pandemic. Bold Lane will allow us to provide a permanent, purpose-built space where young people can rebuild their lives in safety.”