It’s important to get advice and seek support if you or someone you know is affected by any of the issues on our website, such as child sexual exploitation, sexual violence, rape, mental health problems and drug and alcohol addiction.

National Help

Most of these numbers are free to call from BT landlines and some are free from mobiles. Please check the websites of the organisations if you’re unsure.

Runaway Helpline: 0808 800 70 70, Text: 80234

runaway helplineRunaway Helpline is a national, free, confidential service, provided by the charity Missing People, for anyone who has run away from home or care, or been forced to leave home. Whether you have run away from home because of an argument, bullying, abuse or you’re unhappy. All calls are free and confidential.

Email: [email protected]

Missing People: 116 000

Missing People-2Whether you are missing yourself, or have been affected by the disappearance of a loved one, you can contact Missing People whenever and however you want on their helpline 116 000 – by calling or by texting. Free, confidential and 24/7.

Rape Crisis – 0808 802 9999 (Lines open 12-2.30 and 7-9.30 Every Day)

rape crisis-2An organisation offering support and counselling for those affected by rape, sexual abuse or sexual violence of any kind. Have a look at the website for a centre near you.

Victim Support – 0808 16 89 111 (Lines open weekdays 8am to 8pm, weekends 9am to 7pm, bank holidays 9am to 5pm)

victim support

Support for those affected by any crime, whether or not the crime has been reported and regardless of when it happened.

Relate – Live Online Chat – see website for opening times

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For free advice and support about relationships. Live Chat allows you to talk to a trainer counsellor in real time. Sessions last around 25 minutes and the service is free. Everything is confidential.

Crimestoppers – 0800 555 111

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Crimestoppers is a partnership between the police, the media and the community to fight crime. If you know of any criminal activity, you can report it to Crimestoppers anonymously online or by phone.

Karma Nirvana – 0800 599 9247

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Support for victims of honour crimes and forced marriages regardless of age or gender.

The Police

101 non emergencies – will connect you directly to your local police force
999 emergency services – only call this number if you or someone you know is in immediate danger

In Derby/Derbyshire:

Most of these are local numbers which will incur charges from your landline or mobile unless otherwise stated.

SV2 – 01773 74 61 15 (24 hour advice line)

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SV2 supports any resident of Derby and Derbyshire who has been a victim of sexual abuse or rape, past or present, whether you’re male or female, child or adult. Support for friends and family as well.
Or email: [email protected] (weekdays 9am – 5pm)

Crossroads Derbyshire – 01457 856 675

crossroads derbyshire

One to one support for children and young people experiencing or witnessing domestic violence.

Derbyshire Friend – 01332 207704

derbyshire friend finalOffering lesbian, gay, bisexual and transgender support and advocacy services.

Email: [email protected]

The Space at Connexions – 01332 364445/01332 200033

Local organisation offering advice, support and information on a range of issues for young people aged 12-24. Subjects covered include housing, homelessness, benefits, form filling, education, employment and volunteering, drugs and alcohol, debt and welfare rights. Chlamydia testing, condoms and pregnancy testing available. Counselling for young people up to the age of 18. Mental health drop-in for young people aged 16-17. Email: [email protected]

Relate Derby Helpline – 0808 178363 (calls free from a landline – Open every Tuesday 10.30am – 4.30pm and Thursday 1.30pm – 4.30pm)

Call to speak directly with a counsellor about any relationship problems.

Victim Support Derbyshire – 0300 303 1947 (Lines open Monday to Friday, 8am-8pm and Saturday 9am-5pm).

Local service for victims and witnesses of crime in Derbyshire.

Derbyshire Domestic Violence and Sexual Abuse Service – Women’s Helpline 01246 540444, Men’s Helpline 555549

Derbyshire Domestic Violence and Sexual Abuse Service Aid is a charity which offers a range of services to help and support women, men and children who are affected by domestic abuse. All conversations are confidential.